Website and E-Communications Disclaimers
HELLO!
I'm glad you found Healgood Holistic Counseling Center (hereby referred to as “Healgood”) and our website!
You should know that, while Healgood is led by a real Licensed Professional Counselor, our website and social media accounts are not real therapy.
Our hope is that folx will find our website and social media accounts interesting and helpful, but it is for educational purposes only.
Information, blogs, and social media posts are not professional advice and are not a replacement for treatment of any kind.
If you have any questions regarding personalized care, meet with a therapist!
Know that we cannot ethically answer any personalized questions (even if a DM or email).
Email, web forms, text messaging, and social media (including, but not limited to, follows, likes, and comments on social media) are not confidential forms of communication and utilizing these forms of communication may jeopardize your confidentiality.
We will not "friend" or "follow" any current or past clients to honor ethical boundaries and privacy. Social media pages, business listings, and websites are not a request for testimonial, rating, or endorsement from clients (current or past).
If you're interested in working with me or anyone at Healgood, contact us!
If you are in crisis or suicidal, call 911 or 1-800-273-8255. If in Austin, you can call the Psychiatric Emergency Services (PES) 24/7 at 512-472-HELP (4357).
— Chelsea Fielder-Jenks, LPC-Supervisor
Social Media Policy and Disclaimer
The intention for using social media for counselors is for marketing, education, advocacy, thought leadership, and providing content in a technologically changing field. We want to do this while making clients aware of the risks and benefits of engagement on social media where counselors are present. A therapeutic relationship is a professional relationship and in today's technological climate, a social media presence or following your therapist on social media is not to be confused with a relationship outside of therapy. Ethical, professional, and therapeutic boundaries must be followed and honored.
A counseling social media page is not psychotherapy, a replacement for a therapeutic relationship, or substitute for mental health and medical care. A social media presence as a counseling professional is not seeking an endorsement, request, or rating from past or current clients. No social media posts should be considered professional advice. The information contained in posts is general information for educational purposes only.
Past and current clients risk breaching their privacy and confidentiality by following, liking, re-posting, commenting, and engaging on social media platforms with counselors.
In order to honor professional boundaries, ethical nuances, and not engage in and prevent any potential form of dual-relationship, counselors will not follow or friend past or current clients on social media platforms.
If there are things from your social media sites that you think would be helpful for your therapist to know, please share those things with your therapist during sessions directly.
"Direct Messaging" or “DM” is another risk to your privacy. Remember commenting and messaging between sessions is not a confidential or encouraged means of communication. Please schedule an official therapy session to discuss, explore, and ask any treatment related questions or concerns. Social media is not an appropriate medium for sharing therapeutic concerns, questions, comments, or reaching out in crisis to your counselor. Comments and DM’s are monitored by staff and are not confidential.
To ensure using technology, chat rooms, and/or social media in a professional manner and maintain appropriate professional boundaries, our clinicians do not engage in any "personal virtual relationships" that blur the professional boundary (dual relationships) by using personal accounts as the connection point for the virtual relationship with current or former clients. We respect the privacy of our current and former clients' presence on social media unless given consent to view such information only during a scheduled session.
Please consult your physician or mental health provider regarding advice or support for your health and wellbeing.
If you are suicidal, please call your local 24-hour hotline or 911 or emergency services.
If you're interested in working with me or anyone at Healgood, contact us!
If you are in crisis or suicidal, call 911 or 1-800-273-8255. If in Austin, you can call the Psychiatric Emergency Services (PES) 24/7 at 512-472-HELP (4357).
— Chelsea Fielder-Jenks, LPC-Supervisor, CEDS-S